Refund Policy

Shopsydz.com is committed to ensuring customer satisfaction and providing a hassle-free experience for returns and refunds.

Return Policy

Shopsydz.com accepts returns within 30 days of the delivery date of the product. If you are not satisfied with your purchase, you can request a return by contacting our customer support team via email or phone. The product must be returned in its original packaging and in the same condition as when it was received. Any product that has been used, altered, or damaged by the customer will not be eligible for return.

Refund Policy

Once we receive the returned product and verify its condition, we will initiate the refund process. The refund will be processed to the original payment method used during the purchase. The refund amount will be equal to the price of the product minus any shipping charges, discounts, or promotions applied during the purchase. The refund will be processed within 7-10 business days of receiving the returned product.

Exchange Policy

If you received a product that is defective or damaged, you can request an exchange by contacting our customer support team via email or phone. The product must be returned in its original packaging and in the same condition as when it was received. Shopsydz.com will cover the shipping costs associated with the exchange.

Cancellation Policy

If you wish to cancel an order, you can do so by contacting our customer support team via email or phone within 24 hours of placing the order. If the order has already been shipped, it will be treated as a return, and the refund policy will apply.

Exceptions

The following products are not eligible for return or refund:

  1. Products purchased during a sale or promotion period.
  2. Products that have been altered, customized, or personalized.
  3. Undergarments, swimwear, and accessories such as earrings and hair accessories due to hygiene reasons.

    Conclusion

    Shopsydz.com is committed to providing a hassle-free return and refund experience for our customers. We strive to ensure that all products meet our high-quality standards, and any product that does not meet these standards can be returned or exchanged. If you have any questions or concerns regarding our refund policy, please contact our customer support team.